As outsourcing becomes more prevalent in the pharmaceutical industry, this question becomes more and more important. Read this article
In the bio/pharmaceutical industry the loss of a desired CMO or CRO can be difficult to recover from. It can result in a negative impact on timelines, which in turn can lead to loss of investor confidence, disgruntled customers as well as incredible stress for employees trying to sort another contractor at short notice. This is where having a back up contractor can make a huge difference. Read this article
So you have awarded the contractor to a CMO/CRO. Do you leave your contractor to it? Are you on the phone everyday?
What is the best way to manage a service provider?